Only registered and signed-in members can:
Make an appointment
Make an appointment at our London store. If you're in the area you're welcome to ring on the bell to see if you can to make an appointment on that day, but we'll still ask you to open a membership with us first. Click here if you would like to request an appointment at our London store.
Our address is 265 Well Street, Hackney, E9 6RG. If you’re coming by train or tube, we’re about a ten minute walk from Hackney Central station.
Make a reservation on an item that’s in production. This can take up to two months. We’ll mail it out to you the day it arrives, and you can return it to us within 14 days.
Commission a brand to make something just for you. You’ll wait around four weeks for delivery, and you can’t usually return these items.
Place a private order with us and the brand will add your piece directly into their scheduled production runs. You’ll be one of the first people to own a design, so you can wait up to four months for delivery, depending on what point in the year you placed your order. You can’t usually return these items.